Returns & Exchanges

At Smile Europe, we want you to be completely satisfied with your beauty experience; if you are not happy with your purchase, you can return unopened products within 30 days.

Return Process

• 1.
  Initiate Your Request

  Log into your account and visit the 'Order History' section to select the items you wish to return and receive a unique Return Authorization Number.

• 2.
  Prepare the Package

  Carefully pack the unused products in their original packaging, ensuring all hygiene seals are intact to qualify for a full refund.

• 3.
  Ship to Our Warehouse

  Attach the provided shipping label to your parcel and drop it off at any authorized courier location across Europe.

• 4.
  Quality Check and Refund

  Once our team inspects the returned items for quality assurance, your refund will be processed back to your original payment method within 5-7 business days.